Researchers from the HSE Laboratory for Cognitive Psychology of Digital Interface Users have discovered how social cues in the design of news websites—such as reader comments, the number of reposts, or the author’s name—can help build user trust. An experiment with 137 volunteers showed that such interface elements make a website appear more trustworthy and persuasive to users, with the strongest cue being links to the media’s social networks. The study's findings have been published in
Human-Computer Interaction.
